Show MoreLots of people thinks that they know themselves very well; they have a right way of communication, they know how to listen and respond to others, even emotional intelligence. Is this what you thought? I did. However after I have done my observe behavior interview to my friends, I believe that self-reflection is important to everyone to understand and improve our own communication styles. For this report I will be studying the key communication concepts and analyses the responses and develop actions for improvement to my self. I will start with the explanations and identities of my personal style within listening and responding & Emotional Intelligence as well as make some references to these communication…show more content…
In order to effectively communicate with others one have to know communicate with one’s self at first. Within all of our communication activities, listening and responding is perhaps the one we use the most amount of our interpersonal communication skills in our daily life. According to Collins and Rourke (2009) in our general life there are about 8.5% people use communication time at writing, 13.3% reading, 23.0%speaking and 55.0% listening. Also Ballantine (1999) presents that if parents tell their children about the ideals and beliefs, their relationship and communication skills are improved. The successful listening and responding of children and the parents would be included, who is the talker, is that effectively way to communicate with the children what is want to tell them, in a way that they will understand and respond. Therefore I believe that listening and responding is always described as a significant dimension to have a successfully communication in our daily life, such as to explain family relationship issues or human emotional expressing, it seems as a necessary ability in close, individual and professional relationships of all ages. However, interpersonal communication involved in lots of fields so that in different point of view of Collins and Rourke (2009), (Bodie, 2009) believes that listening and responding uses in social and business communicating as well. Social support demonstrates listening and responding
Reflective Essay on Communication
2285 WordsApr 30th, 201310 Pages
In this essay, I intend to reflect on a situation I encountered during my first community placement I had the opportunity to develop my communication skills not just theoretically but also practically, facing a real life environment. My placement made me aware of the importance of interpersonal and communication skills which are very important in the delivery of care. Throughout my nursing career, I will be encouraged to develop reflective practice skills and become a reflective practitioner. Reflection refers to a series of steps that you may take to question and explore an experience with the aim of learning from it. I will discuss the importance of communication in order to maintain a therapeutic relationship.
In this reflection, I…show more content…
For example, an eye gaze will not be used by people with severe visual impairments.
Effective communication in the healthcare setting improves recovery rates and reduces pain and complication rates. (Wilkinson et al, 2003). Many complaints to the NHS are attributed to poor communication. Effective communication is reliant on the nurse working in partnership with the patient. It is essential that the nurse establishes a rapport and most of this will be achieved through the use of facial expressions. In my practice, it is important that develop a therapeutic relationship with the patients so that they can be able to put their trust in me. The therapeutic relationship is solely to meet the needs of the patient. In this relationship, there is a rapport established from a sense of mutual understanding and trust. To build a good nurse-patient relationship, I would have to show qualities of empathy, caring, sincerity and trustworthiness. During practice, if I am approaching a patient and the patient looks anxious, I should approach with empathy.
Self-awareness is the key to understanding the reasons why some interactions are successful and why others are not. Realising how much previous experience can affect us and how certain triggers can produce a response that surprises us, is a process that can take a long time. Issues of transference and counter-transference bring understanding as to why some